Smart Solution – The Lufthansa Group airlines New Distribution Capability (NDC)
Welcome to the NDC Partner Program from Austrian Airlines, Lufthansa, SWISS and Brussels Airlines. If you are already familiar with NDC, you can directly register for SPRK, our free web-based booking platform for travel agents. Alternatively, you can request more information about our Direct NDC API, our Direct Connect solution that serves as the state-of-the-art basis for tailored offer aggregation.
REGISTRATION
Raise your customer relationships to the next level.
Register for SPRK in just a few steps!
It’s so easy.
1.
Complete and submit the form.
2.
The Competence Centre will check your request for SPRK.
3.
An employee will contact you to discuss the next steps.
Sales Partner Details
Please enter the contract-relevant data of your company here, including the name and position of the owner or an authorized signatory.
Contact details for SPRK credentials
Please enter here the contact details of the person to whom we should speak regarding the implementation of your SPRK access.
Point of Sale Details
Please enter the details of your company’s location here. Please also use this section for additional comments and questions.
*Required fields
Direct NDC API enquiry
Do you have any questions about the Lufthansa Group airlines’ Direct NDC API? If so, your personal Lufthansa Group airlines contact will help you quickly and proficiently. Just get in touch with him or her. Or contact our Competence Centre with your queries using the contact form.
It’s so easy.
1.
Enter your personal details.
2.
The Competence Centre will deal with your request.
3.
An employee will get in touch with you.
MORE INFORMATION
Take advantage of a Smart Solution!
It offers you not only direct access to the Lufthansa Group airlines’ NDC Smart offer, but also plenty of opportunities to benefit.
Together into the future: learn more about the Direct NDC API and how you as a distribution partner, corporate customer, or technology provider can use the pioneering data standard profitably.
NDC Smart Offer: benefit exclusively from the very attractive offers of the Lufthansa Group airlines
Information and advice on using SPRK
Know how it works: the functions of SPRK
In black and white: all the information on SPRK
→ SPRK Irregularities Short-Guide
A quick introduction to SPRK: the Lufthansa Group webinars
Find out about the NDC Partner Program. You’ll find all the updates and news by clicking on this link.
Are you looking for a solution that is individually tailored to your company? You’ll find a list of selected
technology providers here.
How you can benefit from SPRK.
For an improved customer experience
- Option for selling exclusive products and sales promotions, the NDC Smart Offer
- Access to relevant content and individualised offers
- Exclusive Ancillary services
- No Distribution Cost Charge (DCC)
SPRK the smart solution for
- Small and medium-sized travel agencies
Set up, get started
- Simple set-up and use (duration approx. two weeks)
- Web-based access
- No IT support required
Easy booking, easy management
- Enables bookings, ticket sales and servicing
- Reporting and profile management
Save on costs
- Free, web-based tool
Lufthansa Group airlines Direct NDC API functionalities for SPRK
| Functionality | Lufthansa Group airlines Direct NDC API | |
|---|---|---|
| Target Group | IATA Travel Agent | |
| Login | several per Travel Agency | |
| Profile | Profiles for companies and travelers | |
| Work level | Several levels at once | |
| Bookable Airlines | LH Group, Marketing Flight Number | |
| Corporate Discounts, Tour Operator fares etc., |  |
|
| Negotiated Added Values | |
|
| Waitlist Bookings | |
|
| Choice of Booking classes | |
|
| Fare Quote Display | |
|
| Settlement to Airline | Through BSP / ARC | |
| Claim Group PNR from Lufthansa Group | |
|
| Branded Fares | |
|
| SSR | |
|
| OSI | |
|
| CLID | |
|
| Remark | |
|
| Rebooking (Autoexchange) | |
|
| Refund (Autorefund) | |
|
| Void within grace period 24h | |
|
| Display of History | |
|
| Payment Methods | Applicable BSP-FOPs | |
| Sales Report Record | |
|
| Queue management | |