Technical Support

Your contact for technical support depends on how you are connected to our NDC solution:

  • If you are connected via SPRK, please contact the Lufthansa Group Agency Support. You can find a list of all relevant phone numbers on the eXperts platform.
  • If you are connected via a Travel Technology Provider or NDC Aggregator, please contact them directly.
  • If you are a direct API user, please open a ticket through our JSM Customer Service Portal.