At Aviation Festival Asia, Lufthansa Group's Puck Voorneveld from the Distribution and Payment Transformation team broke down how innovative retail and payment strategies can strengthen customer relationships.

 

Lufthansa Group's milestone event in Zurich showcased how New Distribution Capability (NDC) is transforming travel with direct, dynamic solutions. Industry leaders shared insights on meeting modern travelers' demands for personalization and transparency. 

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Lufthansa Group introduces Two Factor Authentication (2FA) to its LHG SPRK access, adding an additional layer of IT security. This enhanced protection ensures safer access by requiring users to complete a two-step verification process before gaining access, thereby safeguarding sensitive information and restricting LHG SPRK from unauthorized users. 

Lufthansa Group is introducing a significant enhancement to its NDC channels with the implementation of the United Airlines (UA) prime code, enabling the sale of Lufthansa Group - United Airlines interline itineraries.

The Lufthansa Group proudly announces the launch of its LHG SPRK Chat Assistant, an innovative tool designed to enhance your booking experience. This AI-powered SPRK Chat Assistant is built to simplify the booking journey by providing 24/7 support. 

New agreement furthers growth in customers accessing NDC offers.

Discover our completely redesigned website, offering you a streamlined experience to navigate the world of NDC with Lufthansa Group. Our enhanced platform now features an interactive Travel Tech Partner directory, a comprehensive provider ecosystem, and optimized content tailored for your business needs.

More time to decide - when you book Green Fares through NDC, you now benefit from a 24-hour price guarantee! This provides greater flexibility and confidence in your travel planning.

Good news – the 15% discount on AirPortr's convenient baggage collection service has been extended through March 31, 2025 when booking via NDC.

With AirPortr, you can now offer your customers a new baggage collection, check-in and delivery service via NDC. The AirPortr service is displayed as a new partner offer in the ancillary overview for selection after the flight ticket has been issued.