Increased Security Measures for Departures ex India: 2D barcode required to enter terminal building
IMPORTANT INFORMATION
Dear valued partners,
we have been informed by the Indian authorities about increased security measures for departures from India. For internationaldepartures ex India as of August 2024, it will be required to present an (electronic or printed) ticketor boarding pass with a 2D barcode to enter any terminal building in India. Consequently, a passenger who neither has a ticket nor a boarding pass with such a barcode will not be allowed to go inside the airport’s facilities and cannot travel. This regulation applies to all air carriers serving India. Please find attached more details.
At Lufthansa Group we are currently deploying such a barcode onto our LHG digital boarding passes and in a next step we will include them in all relevant travel documents like an electronic ticket printout as well. Furthermore, we are investigating how we can implement such a barcode in relevant NDC / Baseline API responses and printouts from SPRK. However, we have not implemented any concrete solution yet and we will inform you as soon as possible.
In the meantime, we kindly ask you to:
Check if you or your travel agent partners issue travel documents that comply with this new regulation (see attached) Or
Inform your passengers that have booked a relevant ticket (as of August 2024 ex India) that they must check-in online before via Lufthansa.com, SWISS.com or Austrian.com and receive a digital or printed boarding pass with barcode.
Until we have the barcode implemented on all travel documents, we will add the following message to our pre-flight email for all concerned passengers.
Your departure from India Passengers departing from India require a boarding pass with a barcode to enter the terminal building. Please use our online check-in to obtain your digital boarding pass with barcode.
You may use the following text as a template for your own information to passengers: “Please use the corresponding airline check-in website to obtain your digital boarding pass with barcode.”
Thank you very much for your collaboration. Should you have any question or concern, feel free to contact your dedicated Lufthansa Group Contact.
